Publications
Bridging the Gap Between eCommerce and Real-World Experience | CXBuzz Expert Panel
November 2021
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CXBuzz Interview With Luís Melo, Senior Manager, Solutions Architect EMEA at Zendesk
June 2021
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The Experience Management Tech Market is Abuzz, But Think Beyond Tech for ROI
Published in Practical CX Blog
March 2021
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Power up: Expert Tips to Supercharge Your CX in 2021
Published in The Future of Customer Engagement and Experience
December 2020
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The 2 technologies all great CX businesses use
November 2020
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Fine-Tuning Your Service Cloud Configuration Settings
Published in Oracle CX Blog
June 2018