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Birthplace: Santo Tirso, Porto, Portugal
Residence: Figueira da Foz, Portugal
Alma Mater: Faculty of Engineering University of Porto (Electrical Engineering – Telecoms, Computers)
Professional: Senior Manager, Zendesk
Organisations:
- Founding member – All4Integrity
- Member – Agile Business Consortium
- Member – Customer Experience Professionals Association (CXPA)
- Founder and Vice-President – Academia de Ténis Pedro Estrócio (ATPE)
Author of:
- Doctor CX (professional blog)
- Desalinhado (personal blog)
Social profiles: